What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, bank transfers, and cash payments. You can pay 50% deposit online and remaining 50% on tour day. All transactions are secured with SSL encryption.

How do I book a tour?

Booking is simple: 1) Select your tour and date 2) Fill in passenger details 3) Choose payment method 4) Confirm booking 5) Receive confirmation email with pickup details. You can also book via WhatsApp or call us directly.

What is your cancellation policy?

Free cancellation up to 24 hours before tour start. Cancellations within 24 hours: 50% refund. No-shows: no refund. Weather cancellations: full refund or reschedule. Refunds processed within 5-7 business days.

How can I contact you?

WhatsApp: +90 555 123 4567 (24/7), Phone: +90 384 271 2525, Email: info@westtravel.com. Our office in Goreme is open 8:00-20:00 daily. Emergency contact available 24/7 during your tour dates.

Do you provide hotel pickup?

Yes! Free hotel pickup is included for all tours within Cappadocia region (Goreme, Urgup, Uchisar, Avanos, Nevsehir). Pickup time will be confirmed via WhatsApp 1 day before tour. For hotels outside this area, we can arrange pickup with additional cost.

What is the maximum group size?

We keep groups small for personalized experience. Balloon baskets: max 20 people (usually 16-18). Daily tours: max 14 people per vehicle. Private tours available for couples and families. Large groups (20+) can be arranged with advance notice.

What should I bring for tours?

Comfortable walking shoes, warm layers (mornings can be cold), camera, sunglasses, hat, water bottle. For balloon tours: avoid high heels, bring warm jacket. We provide: professional guide, entrance fees, lunch (full day tours), insurance coverage.

What is included in the Turkish Night show?

The show includes traditional folk dances from different regions, belly dancing, a whirling dervish performance, and an open buffet dinner with local dishes.

Can I keep the pottery I make in the workshop?

Of course! Your handmade pottery is yours to keep. We carefully pack it so you can safely take it home as a unique souvenir.

How long is the cooking class?

The cooking class takes about 3-4 hours. You will learn to prepare several traditional Turkish dishes and enjoy eating what you cook.

What's the best time to visit Cappadocia?

April-June and September-November are ideal with mild weather and fewer crowds. July-August: hot but longest days. December-March: cold but magical snowy landscapes and lower prices. Balloon flights operate year-round except extreme weather days.

How do I get to Cappadocia?

Fly to Kayseri (ASR) or Nevsehir (NAV) airports. Kayseri is 70km (1 hour drive) to Goreme, Nevsehir is 40km (45 minutes). We can arrange airport transfers. Alternatively, fly to Istanbul then domestic flight, or bus from major Turkish cities.

What local foods should I try?

Must-try: Pottery Kebab (Testi Kebabı) cooked in clay pot, Manti (Turkish dumplings), fresh Turkish bread, Cappadocian wine, Turkish delight, and local honey. Our tours include traditional lunch at authentic restaurants. Vegetarian options always available.

Are tours covered by insurance?

Yes! All tours include comprehensive liability insurance up to €1,000,000 coverage. This covers accidents during tour activities. We strongly recommend personal travel insurance for medical expenses, trip cancellation, and baggage protection before traveling to Turkey.

per person

Mevlevi Sema Ceremony - UNESCO Protected Performance

Witness UNESCO-protected Whirling Dervish ceremony with traditional sherbet service in authentic historical venue.

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Witness UNESCO-protected Whirling Dervish ceremony with traditional sherbet service in authentic historical venue.

From EUR 1

Duration: 1.5-2 hours

Experience the sacred Mevlevi Sema ceremony, recognized by UNESCO as an Intangible Cultural Heritage. This mystical performance showcases 700-year-old Sufi traditions with live music, spiritual dancing, and traditional Turkish hospitality.